Implementing an ISO 9001 Quality Management System

Put your understanding of quality management systems to best use with our Implementing ISO 9001 training course. Share knowledge of quality standards and build stakeholder confidence by setting a global benchmark with your own ISO 9001 management system.

Work in partnership with best in class trainers to understand how to implement a quality assurance framework tailored to your organisation. Learn how to meet the requirements of ISO 9001:2008 accreditation and reap the rewards with an internationally recognised quality standards system.

Over two days, you will complete a series of practical and written exercises and gain a full overview of how to achieve and maintain a standard of quality that will boost performance and efficiency and with ISO 9001:2008 recognition, you can be confident in achieving customer and employee satisfaction.

“By achieving ISO 9001 certification with BSI, we’ve confirmed our commitment to our staff, members and travel partners and confirmed we give outstanding customer service.”
Emma Wood, Customer Service Divisional, Manager and Project Manager, The Mileage Company

Learning objectives

• Understand the requirements of ISO 9001:2008 within the context of your company
• Learn how to structure your own quality standards system
• Review current practices and introduce new roles and responsibilities
• Take the lead in planning ISO implementation, documentation and quality activities
• Gain the ability to write quality instructions, policy statements and procedures
• Establish objectives and measure performance in preparation for assessment
• Advance your continuous professional development.

Benefits of attending this course?

• Gain competitive edge with a world-class quality management system
• Reap the rewards of an international quality standard and boost stakeholder confidence
• Build a culture of achieving, maintaining and improving quality standards
• Share knowledge and support employees with clearly defined roles and responsibilities
• Encourage greater understanding of ISO 9001:2008 across your organisation
• Encourage continuous professional development.

Resources and toolkits

Download BSI’s quality management resources and toolkits and gain a head start on your course.

This includes:

• Understand how ISO 9001 works (Guide to ISO 9001)
• Build a business case for implementing ISO 9001 (Business Case Checklist)
• Assess if you are ready for certification (Self Assessment Checklist)
• Plan how you will implement ISO 9001 in your organisation (Project Planning Guide)

BSI In-Company (In-House) Training Option gives you:

• Onsite delivery
We come to you: Save money. Avoid travel and accommodation expenses.
• Training designed for you
Based on your needs, we can build the course to help you achieve your specific objectives.
• More for less
Include team members cost-effectively with BSI In-Company training.

Contact us for a customised quote today.