Crisis and Incident Management Training Course

Be confident in a crisis, manage incidents and ensure your business is protected with our Crisis and Incident Management Training Course.

Approved by the Business Continuity Institute, this two-day course is delivered by qualified business continuity experts who will give you the confidence and knowledge to handle a variety of incidents. Practical exercises and theory cover everything from training and forming your own Incident Management Team to crisis communications and you will learn how to measure and manage the impacts of incidents, whether operational or financial.

“The course was delivered at the right pace with a balance of practical and theoretical learning.”

On completion, you can play a vital role in protecting your business during unexpected circumstances and help to prevent a real crisis.

Learning objectives

• Understand what defines an incident and how this impacts your business
• Learn how an incident can escalate if not managed
• Be able to form and train an Incident Management Team
• Know how to put together an Incident Management Plan
• Be confident managing crisis communications
• Gain professional recognition as an expert in crisis and incident management.

Benefits of attending this course?

• Be confident that you have an Incident Management Team in place
• Give employees and customers greater confidence that a crisis can be contained
• Reduce the operational and financial impact of an incident
• Ensure that crisis and incident management is part of your business continuity plans
• Protect your business and encourage professional development.

BSI In-Company (In-House) Training Option gives you:

• Onsite delivery
We come to you: Save money. Avoid travel and accommodation expenses.
• Training designed for you
Based on your needs, we can build the course to help you achieve your specific objectives.
• More for less
Include team members cost-effectively with BSI In-Company training.

Contact us for a customised quote today.