Course Description
An interactive, engaging eLearning module for auditors, at all levels, that should take no longer than 30 minutes to complete online and includes interactive exercises to reinforce the learning.
Who is it for?
Auditors who have received some training and would like to refresh their approach in order to gain more from their auditing activities and provide value adding feedback to management.
Benefit to Your Business
- Different questioning styles and techniques so that you gain more from the auditee
- Understand the correct approach to adopt in different situations
- How to structure your questions to audit any process
Course Structure
- The use of the PDCA cycle in establishing a question set
- Review the Auditors 7 friends (who, what, why, where, when, how and show me)
- Understanding the auditors question filter and question types
- Applying the 7 friends to a “process audit” to gain valuable information
- Review and reflect exercises
SYSTEM REQUIREMENTS:
For online access an internet connection is required.
Content viewed via Internet Explorer browser
Ideal for a Microsoft Windows network or environment
Flash player version 10.0
Compatible in MAC OS X (10.4) under Netscape 7.2 browser
Fee:
Available online for £145 +VAT. This provides single user access for 12 months.
If you would like a multiuser licence or a personalised version for your organisation then contact one of our eLearning training advisors on the number below.
