Crisis and Incident Management Training Course

Summary

This two-day course is aimed primarily at those who are tasked with managing an incident, whether at a strategic or tactical level or those who have to train or exercise others in these roles. It gives practical experience and theoretical guidance for dealing with a variety of incidents.

The course is suitable for:

All Business Continuity professionals and members of Incident Management teams and those required to exercise or train others in
those roles.

The course covers:

• What is an incident - how does is affect an organization?
• How is an incident escalated and by what structures?
• Who makes up the incident management team?
• What resources does the team require?
• What does an incident management plan contain?
• How are crisis communications managed?
• How do you train and exercise the team?

Provider  

This course is non-residential.

Further information

Fee: 1210 + VAT