ComplytoSupply™

BSI’s ComplytoSupply™ is a new and innovative solution which combines the proven approach of traditional auditing and state of the art web-based technology to enable organizations to manage risk more effectively both internally and throughout their supply chain.

Your organization’s global locations and your supply chain could directly affect your reputation and brand. The threat may not be immediately apparent, but it is real. Your locations and suppliers may well deliver the goods and services you need, on time, on budget and to the quality you require. However, if any of them use unethical employment practices, have unhealthy or hazardous working conditions, produce unsafe products, operate environmentally-unsound or carbon intensive production plants, your organization’s reputation could be seriously compromised.

You will already be managing these issues from within your own organization. However, as the pressure mounts on you to improve your own internal corporate social responsibility practices, such as reducing your carbon footprint, it makes sense to out-source the task to a company that can provide local resource and expertise to meet individual requirements. BSI is just such a company.

The increase in outsourcing and the setting up of operating sites internationally – particularly in developing countries – has become a central part of many organizations’ strategies. This has proven invaluable for increasing gross net margins, due to the key advantages of available labour and logistics. However, it is becoming more and more apparent that with these advantages come risks. Though not always financial, these risks – associated with social, ethical, environment, health and safety and product safety factors – can rapidly affect margin gains and brand and reputation. Mitigating these risk factors is critical and feasible through a consistent and disciplined approach to auditing and monitoring.

BSI can help you build stronger foundations to manage these risks effectively and efficiently through our visionary solution, ComplytoSupply™. A fully customizable solution, ComplytoSupply™ incorporates a staged approach, starting with the prioritization of your risks and ending with the provision of real-time information on audit reports, compliance and analysis.

1. Prioritize Risks

At this initial stage of the ComplytoSupply™ solution, and as part of our service we will discuss your requirements and prioritize focus areas in relation to the risks you have identified within your organization, such as health & safety, ethical trading or food safety. This approach allows you to categorize your priorities – for example, by geographical location and/or position in the supply chain. Consequently, the appropriate controls can be applied through an auditing framework. BSI has a wealth of knowledge on risk management. Operating as a global company, we can provide research and information on the global issues concerning services and manufacturing in many countries and industry sectors should you need it.

2. Audit Programme

Based upon the discussions, insights and results obtained from the risk prioritization stage, we will be able to devise the audit program with you. This incorporates audit criteria, duration and frequency. The audit programme can be used to verify compliance with your existing codes of practice for your own locations or suppliers, or the internal audit requirements for the maintenance of your third-party certifications, for example for standards such as ISO 14001, OHSAS 18001 and ISO 9001. As part of the solution, we offer our own range of checklists based on known standards such as quality, food safety, health and safety, environment, information security and business continuity. These can all be used alongside recognized audit criteria, such as ethical trading codes of practice. Additionally, BSI’s unique experience in the development of standards means we can even prepare customized audit criteria based on your own specific requirements. Further information on our wide range of auditing services can be found in our Global Auditing Solutions information sheet (PDF 85KB).

3. Auditing and Reporting

This auditing and reporting stage provides the foundations for managing your risks. We employ local, native-speaking auditors, familiar with your industry, national requirements and legislation, to conduct your audits. Your assigned BSI auditor will have completed training in your specific requirements in order to evaluate compliance with the set audit criteria, ensuring global consistency. A detailed audit report will be completed for each supplier or location. The audit reports are narrative as well as quantative. Completed audit reports are uploaded to a web-based platform, the BSI Portal.

4. The BSI Portal - Managing Information

BSI’s unique, web-based Portal gives you direct, secure access to all your audit information. This online tool allows you to review, monitor and disseminate accurate data from all location or supplier audits instantly, easily and efficiently. You can use many of the features of the Portal to help you manage your information, such as searching for full audit reports. You can analyse the dashboard for individual locations or suppliers to review their compliance status for each individual element of the audit criteria. More information on the functionality of the BSI Portal can be found in a separate, dedicated, product information sheet (PDF 121KB).

5. Apply Controls

Following a review of your audit information, you will be able to take immediate action on any issues that are uncovered, as well as steps to prevent potential future problems. If required, we can also complete follow-up audits to close out any non-conformities discovered during the audits and inform you of the close out status.

6. Re-evaluate Risks

By re-evaluating your risks on an ongoing basis, you can continually refocus and improve your audit program and/or audit criteria to enable ongoing improvement in compliance. New risks may be discovered and the flexibility of BSI’s ComplytoSupply™ solution allows additional requirements to be absorbed into your criteria whenever necessary.

BSI’s ComplytoSupply™ solution can enhance visibility and support your risk management initiatives and programmes. Our online Portal provides all the information you need to address issues and make improvements. Further benefits include more effective risk management, regular cost savings and a strengthened brand and reputation. BSI is acknowledged as a global leader in audit services, with specialist account managers and experienced auditors in over 120 countries across the world. For you, that means expert support, advice and guidance, whenever and wherever you need it.